Reference

What You Agree to When You Use cbbaji

These terms set out the rules that apply to your account, your deposits via bKash, Nagad or Rocket, and your use of the lobby — so read them before you start.

Account eligibility appliesbKash, Nagad, Rocket wallet termsRegion and local law dependentOne account per personTerms may be updated with notice
cbbaji What You Agree to When You Use cbbaji
TERMS CONTACT

Reach Us About These Terms

If anything in these terms is unclear, or if you have a dispute about your account or a wallet transaction, our support team can walk you through it. We cover bKash, Nagad and Rocket account queries, along with access and eligibility questions for players in Bangladesh.

Live Chat Fastest path for terms queries. Open the chat widget from your account page and our team picks it up directly — no queue number needed.
Email Support Send a detailed account or wallet question to our support address. Include your registered mobile number so we can match your profile quickly.
Account Help Centre The help centre inside your dashboard covers common terms questions, wallet verification steps and what to do if a bKash or Rocket transfer is flagged.
HOW WE OPERATE

How cbbaji Handles Your Account and Data

We take account security and fair handling seriously. Every account is protected with OTP verification on login, and wallet details linked to bKash, Nagad or Rocket are stored against your registered mobile number only — not shared with third parties outside of payment processing. If you want to update your linked wallet or request a data review, contact support directly from inside your account.

Account Security

OTP verification is required at every login. If we detect an unusual sign-in attempt on your account, access is paused until you re-verify via your registered number.

Wallet Data Handling

Your bKash, Nagad or Rocket number is held against your account profile and used only for transaction matching and payout routing — nothing else.

Data Retention

Account records are kept in line with our internal retention schedule. If you close your account, transaction history is retained as required under applicable rules.

Terms Update Process

Any change to these terms is posted inside your dashboard before it takes effect. We do not apply retroactive changes to completed transactions without prior notice.

Common Questions About These Terms

Quick answers to what people ask most about how these terms affect their account, wallet and access on cbbaji.

Yes. These terms cover your account regardless of which supported wallet you use. bKash, Nagad and Rocket are all subject to the same account and transaction rules.

No. Each person may hold one account only. Duplicate accounts linked to the same mobile number or wallet will be reviewed and may be suspended under our account rules.

We post a notice inside your dashboard before changes take effect. Using your account after the effective date means you accept the updated terms as written.

Access and eligibility depend on your local law and the region you are in. It is your responsibility to confirm whether using the platform is lawful in your specific location.

Contact support via live chat or email with your registered mobile number and transaction reference. We match it against your bKash, Nagad or Rocket transfer record and review it directly.

No. Accounts are non-transferable under these terms. The registered mobile number and linked wallet must belong to the account holder — no exceptions.
Reference

Terms & Conditions

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.